Account, Billings, and Payment

• How can I manage, update, or cancel my account?
• If I cancel my contract, will I get a refund?
• Can I pay for Tend as part of my insurance payment?

Coverage

• What does Tend cover that my homeowners insurance does not?
• What is not covered under a Tend Home warranty?
• What is a claim fee and why is it important?

Renewals

• How do renewals work?
• Will my rate go up when I renew?

Filing a Claim

• What is the claim process with Tend?
• What if a repair is less than my deductible?
• What if a repair is more than my deductible?
• What if my equipment cannot be repaired?